Day 21: Headphones Without a Warranty
At a middle school in Aguascalientes, Abdiel (A), a student, asks his civics teacher, Federico (B), for help with a store that won't replace his headphones; Profeco is Mexico's consumer protection agency.
How to study this lesson 3 steps
- Read the situation under the title. It says who is talking and how they know each other, which decides how politely they speak.
- Read the dialogue line by line with its translation, until every line makes sense. Point at (or tap) a Spanish word to see what it means.
- Spend at least 30 minutes listening to native Spanish, for example from the Resources page. It doesn't matter if you don't understand it yet.
Dialogue
Audio recordings are on the way. For now, each lesson is the dialogue with its English translation.
Keys: E hide English · ← → previous / next day · point at a word to see its meaning
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A
Profe, ¿me ayuda? En la tienda no me quieren cambiar unos audífonos.
Can you help me? The store won't exchange some headphones for me.
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B
A ver, ¿qué les pasó? ¿Se te cayeron o se te mojaron?
Let's see, what happened to them? Did you drop them or get them wet?
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A
Nada, se descompusieron solos. Y el encargado dice que no tienen garantía.
Nothing, they just broke by themselves. And the manager says they've got no warranty.
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B
Mira, la ley dice que, si traen defecto de fábrica, tienen que cambiártelos.
Look, the law says that if they've got a manufacturing defect, they have to replace them.
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A
¿En serio? Uy, pero creo que se me perdió el recibo.
Really? Oh, but I think I've lost the receipt.
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B
Pues búscalo bien, porque sin comprobante ni la Profeco hace milagros.
Then have a good look for it, because without proof of purchase, not even Profeco can work miracles.
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